Atelier Miralys – Terms of Service
OVERVIEW
This website is operated by Atelier Miralys. Throughout the site, the terms “we”, “us” and “our” refer to Atelier Miralys. This website, including all information, tools, and services, is provided to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. By using any part of the site, you accept these Terms. If you do not agree, you may not access the site or use its services.
Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use constitutes acceptance of these changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country, or have given consent for any minor dependents under your responsibility to use this site.
You may not use our products for illegal or unauthorized purposes, nor violate laws in your jurisdiction (including copyright laws).
You must not transmit worms, viruses, or harmful code. Breach of these Terms may result in immediate termination of your access.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
Your content (excluding payment information) may be transmitted unencrypted over networks. Credit card information is always encrypted during transfer.
You may not reproduce, copy, sell, or exploit any part of the Service without express written permission.
Headings are for convenience only and do not limit the Terms.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if site information is inaccurate, incomplete, or outdated. Information is provided for general purposes and should not be the sole basis for decisions.
You are responsible for monitoring updates to our site.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices are subject to change without notice. We may modify or discontinue services at any time without liability.
SECTION 5 – PRODUCTS OR SERVICES
Our products may be handmade, customized, or standard. Some items are made-to-order, while others ship from stock. Product images are for reference; slight variations in color, size, or finish may occur.
Certain products may be limited in quantity. We may limit sales per person, region, or jurisdiction. We reserve the right to discontinue products at any time.
SECTION 6 – RETURN AND REFUND POLICY
You may return most items within 30 days of delivery for a full refund, except for personalized or custom products.
To return an item, contact us at casa.dusra@gmail.com with your order number. Customers are responsible for return shipping unless the item is defective or incorrect.
Refunds are processed after we receive and inspect returned items.
SECTION 7 – SHIPPING AND DELIVERY
Made-to-order items: 3–7 business days processing
Stock items: 1–3 business days
France: 3–7 business days
Europe: 5–10 business days
Worldwide: 10–20 business days
We are not responsible for delays caused by carriers or customs. Tracking numbers will be provided for shipped orders.
SECTION 8 – PAYMENT METHODS
We accept credit/debit cards and PayPal. Payments are processed securely through Shopify. You agree to provide accurate payment information.
SECTION 9 – OPTIONAL TOOLS
We may provide access to third-party tools (“as is”). We are not responsible for third-party tools, including analytics or marketing tools.
SECTION 10 – THIRD-PARTY LINKS
We may include links to third-party websites. We are not responsible for the content or practices of these sites. Use at your own risk.
SECTION 11 – USER COMMENTS, FEEDBACK AND SUBMISSIONS
By submitting feedback or ideas (“Comments”), you grant us a perpetual, royalty-free license to use, publish, or distribute them. We are not obligated to respond or compensate you.
SECTION 12 – PERSONAL INFORMATION
Submission of personal data is governed by our Privacy Policy.
SECTION 13 – PROHIBITED USES
You may not use the Service for illegal, harmful, or abusive purposes, including harassment, fraud, or spreading viruses.
SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All products and services are provided “as is” without warranties. Atelier Miralys is not liable for direct or indirect damages arising from your use of the site.
SECTION 15 – INDEMNIFICATION
You agree to indemnify Atelier Miralys against any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
SECTION 16 – PROPRIETARY RIGHTS
All content on the site (images, text, logos) is the property of Atelier Miralys. Unauthorized use is prohibited.
SECTION 17 – SEVERABILITY
If any provision is invalid, the remaining Terms remain in effect.
SECTION 18 – TERMINATION
These Terms remain in effect until terminated by you or us. Breach may result in termination of access.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and Atelier Miralys.
SECTION 20 – GOVERNING LAW
These Terms are governed by the laws of France.
SECTION 21 – CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance of changes.
SECTION 22 – COOKIES & TRACKING
Our site uses cookies and tracking tools (e.g., Google Analytics, Facebook Pixel) to improve user experience. By using the site, you consent to their use. You may disable cookies in your browser, but some features may not function properly.
SECTION 23 – CONTACT INFORMATION
For questions regarding these Terms, contact: casa.dusra@gmail.com